Next half of 2010

Top 3 priorities at work remain for this year...
1) Deepen relationship with the existing countries I am managing
2) Document and track progress of my portfolio effectively
3) Develop assertive leadership with balance

Keep pushing...

Paralysis of ATM, NETs, Mobile Network

This is clearly a sign of operational risk whereby the team used outdated data to do a batch run resulting in a malfunction of their backup system leading to a system crash. Not going to be an easy time for DBS to clean up this mess.

Damn Bloody Slow bank - This is what my chinese therapist joked about with me. In a way, it is pretty true judging from the long lines of human waiting to withdraw cash from their machines on a daily basis.

Hopefully, they would have learnt from this lesson and implement tighter controls over data management.

iPhone Saga

I was typing a message to Fred. She ran past, with her shoulder hitting against mine. The impact of it made me twisted my body and allowed the phone to slip through my fingers.

She didn't realised what she did. She did not even bother to say sorry the very least for running into me. She managed to ran up the company shuttle while I just stood there.. stunned. I missed my company shuttle as a result and ended up taking public transport to CBP.

The phone was newly replaced just 3 weeks ago for three hundred and fifty due to liquid damage. I can't believe that such a thing happened to me.

Should I fault her? Make her pay part of the damage? or let it pass?

What does it does to be a good manager?

K - Know me
F - Focus on me
C - Care about me
I - Inspire me

It's not easy to be a good manager given the constraints one has. It's especially difficult to balance between the four key actions, I reckon.

I must apply this learning to work everyday.